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At times, it can be challenging because culturally, Filipinos have a different way of approaching customers or resolving problems," said Zandra Aceron, PROSYNC SMG Contact Center Program Manager.Īceron explains that Filipinos tend to have a more personable and familial way of servicing clients. "Various international BPOs train their teams to follow Western culture and practices. (PROSYNC), the BPO company of conglomerate San Miguel Corporation, has been growing its clientele by delivering services with a uniquely Filipino touch. I know I have neglected this blog for such a long time and for that, I deeply apologize.Metro Manila (CNN Philippines) - As the business process outsourcing (BPO) industry continues to boom in the Philippines, many global players have established a strong presence in the country.ĭespite the increasingly competitive BPO space, one Filipino company is steadily carving its own niche. This is a very exciting time for me and the whole bpo industry! I got confirmation that Australian telecom giant, Telstra had finally signed a deal with San Miguel's ProSync to handle their customer service operations when they launch their 40-100 Mbps DSL services here in the Philippines. I am quite elated that a legit competitor will definitely give Smart, Globe, Sk圜able & BayanTel a real run for their money.
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Prosync bpo full#Īs of the moment, the first batch of trainees are a mix of old & new employees who will definitely be the future Team Leaders and support system when Telstra goes full steam. I'd like to personally extend my utmost gratitude first to Telstra, for providing my beloved Philippines, an internet service which would be at par with the rest of the world and second, to San Miguel Corporation for taking on the challenge of locking horns with the useless ISPs providing service right now.Why to find cash management settlements jobs on in the year of 2022 ? They're not hiring at the moment but send me a message so I can inform you the best time to get in.
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